Payment / Dispatch
Cost of shipping inside Germany
For packing and shipping inside Germany, we will charge you 6.50 Euro if the value of the goods inside the parcel is lower than 100 Euro. Above 100 Euro we ship the parcel for free.
Cost of shipping outside Germany
For packing and shipping outside Germany (worldwide), we will charge you 9.50 Euro if the value of the goods inside the parcel is lower than 100 Euro. Above 100 Euro we ship the parcel for free.
For deliveries to non-EU countries (eg. Switzerland, USA, Canada), additional duties, taxes and fees may apply. You may ask at your custom / tax office about the details.
The delivery is usually done with our logistics partner DHL. Outside of Germany by post. Deliveries to countries outside the EU (eg to Switzerland, USA, Canada) are exempt from VAT.
Terms of payment
Payment is possible by credit card, PayPal, Prepayment, Sofortüberweisung.
• Credit cart
The credit card is charged with the completion of the order.
You pay the invoice amount via the online provider Paypal. You must be registered or have to register. Confirm with your access data and confirm payment instructions to us (exception, if necessary, guest access). You will receive further information during the ordering process.
• advance bank transfer
You will receive an e-mail confirmation immediately after your order. Please transfer the invoice amount within 3 days to the bank account indicated in the e-mail. Immediately after we receipt your payment on our account, we process your order.
If you have further questiones anout shipping and paymend contact our customer service under: firstname.lastname@example.org or tel. 04351-8895518 (from outside Germany dial: +49 4351- 8895518).